Journal of Tourism and Hospitality Management-David Publishing Company
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  Journal of Tourism and Hospitality Management

Volume 1, Number 3, December 2013

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Volume 1, Number 3, December 2013
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The purpose of this paper was to investigate internships in the hospitality sector and identify factors that contribute to student satisfaction from this working and learning experience. One hundred and sixteen students who had completed their internships from both public and private higher education institutions in Greece participated in this study with a survey questionnaire that required participants to rate their internship experience and identify challenges and benefits. The findings suggest that overall students demonstrated a favorable perception towards their internship experience. This research also suggests that working in a professional environment, the learning experience, social interaction with supervisors/staff, and the working conditions are factors that contribute to motivation and student satisfaction from internships. Finally, students expectations towards the internship experience were focused in learning and working in a professional environment. Long working hours, low or poor pay, and lack of coordination are issues that were raised as challenges and may contribute to low satisfaction. This paper proposes that institutions should provide students with clear information on internships and the challenges of working in the hospitality sector. They should offer programmes that include experiential learning and the practical aspect of the profession. In addition, it is proposed that the internships should be carefully planned and organized, as well as monitored by trained instructors to ensure the appropriateness of the learning experience to the students.


Keywords: hospitality, internships, expectation and perception, Greece


Small physical size and economic openness should expectedly make a small country profoundly sensitive to economic shocks elsewhere. The goal of the present study is to determine whether the above general expectation is correct in the case of Taiwan, a small and densely populated country with economy dependent on foreign tourism, whose worldwide volumes declined substantially during the recent 2008-2009 global economic crisis. As the present study indicates, the 2008-2009 worldwide economic crisis did not appear to affect the total number of tourist arrivals to Taiwan significantly, except for a minor drop in the number of business tourists and some reduction in the number of hotel guests in the countrys peripheral regions. This study attributes this relatively weak response to an increasing number of tourists from mainland China and to regional redistribution of economic shocks under which remote peripheral regions suffered most from exogenous economic downturns. The main conclusion of this study is that in order to achieve a greater stability in the number of inbound tourist arrivals, especially during recessionary times, small countries should diversify sources of their inbound tourism, by giving priority to neighboring countries with relatively large, production-oriented, and steadily growing economies, which are less likely to be affected by global economic downturns. The present analysis also lends support to a policy of greater involvement of the state in balancing regional inequalities by assisting peripheral regions, which, unlike core regions with good accessibility and well-developed tourist infrastructures, cannot always cope with changes in the global economic circumstances resulting in a significant drop in the number of foreign tourist arrivals to peripheral regions during recessionary times.


Keywords: foreign tourism, Taiwan, global economic crisis, regions


As changes in each period are unexpected, their time-specific effects are independent among periods and thus are not associated with any causal relation. If such time-specific effects are significantly large, they could dominate any existing causal relation and distort a test of the tourism-led growth hypothesis. This study suggests that the time-specific effects should be eliminated in estimating and testing causal relations. Assuming that the time-specific effects are constant across cross-sectional units in each time period, this study employs the fixed-effects model for panel data. The test methods suggested in this study are expected to produce unbiased results about the tourism-led growth hypothesis. The empirical findings reveal that the tourism-led growth hypothesis is more strongly supported when the time-specific effects are eliminated.


Keywords: time-specific effects, tourism, economic growth, causality


Our paper aims to highlight some of the most important features as well as challenges faced by a sustainable tourism development strategy for Romania as well as a strategy needed for water supply and sanitation development. Believing that designing and implementing both these strategies are vital for sustainable economic development in Romania, we try to emphasize some important relationships between the two sectors. There is a complex and mutual reinforcing relationship between the development of water and wastewater infrastructure in a region or country and the development of tourism. Tourism activity considerably increases the demand for local water and sanitation infrastructure utilities, putting a pressure on their sustainable use and development. On the other hand, the sustainable management and development of the local water and environment, as tourism amenity and attraction, require a well developed system of wastewater treatment, to avoid the adverse water pollution effects (such as eutrophication of the lakes, changes in the water ecosystem, and jeopardized biodiversity). Unfortunately, for the moment, Romania is still lagging behind in Europe, in the sector of water supply and sanitation, affecting not only tourism but also local economic growth and business prospects. Therefore, every local, regional, and national strategy of sustainable economic development should integrate the policies for tourism development with those for water/wastewater infrastructure development.


Keywords: environmental infrastructure, rural development, strategy, sustainable tourism, water supply and sanitation


The New Logistics Trends in Support of Retail

Drasko Atanasoski, Snezana Bardarova


In todays business environment, business rules are little more than guidelines that drive the company. If the sales process was properly used, they could be instruments for competitive advantage, which will enable the company to be more innovative, more productive, and react more quickly to market changes and can make a successful collaboration with employees, partners, and customers. Importance of business rules for the operation must not be neglected. Today, there are new logistics trends that are accelerating and that positively affect sales, but despite this, it is obvious that there is a large number of enterprise staff who still use the outdated, rigid, and other inappropriate applications. Starting from the fact that the transportation and logistics represent one of the key factors for the development of a countrys trade, and thus to encourage economic development and to connect with the world economic trends, there was a need to analyze the emerging logistics trends and to perceive their role and importance in the process of sales, as a condition for the development of sales at macro and micro levels.


Keywords: logistics, logistics trends, merchandising, productivity




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    Journal of Tourism and Hospitality Management is an international, scholarly peer-reviewed journal (print and online) published monthly by David Publishing Company, Chicago, IL, USA, since 2013. The journal publishes articles, reviews, etc., on any issues from the broadest range of psychological traditions and that cross disciplinary boundaries, through which it tries to provide the latest information on developments in Tourism and Hospitality Management, and each issue is striving to bring you critical perspectives and cogent analyses.


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